How do I set up IMAP email on an iPhone or iPad? Print

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Please note: "hivedemo.co.uk" is for demonstration purposes only. Please use your own email address, as using "hidedemo" will not work.

Step 1 - Go to Settings > Mail

Open Settings on your iPhone and tap Mail

 

Step 2 - Tap Accounts

Tap Accounts.

 

Step 3 - Tap Add Account

Tap Add Account.

Step 4 - Tap Other

Select Other as the account type.

 

Step 5 - Tap Add Mail Account

Tap Add Mail Account.

 

Step 6 - Enter your account details

Enter the account details for the email you want to add:

  •  Name: this name will be visible as the sender.
  •  Email: enter your email address.
  •  Password: your email password.
  •  Description: a description for this account (optional).

Tap Next to continue.

 

Step 7 - Enter your server settings

Select IMAP as the account type.

Then enter the following settings:

Incoming server:

  •  Host Name: imap.stackmail.com
  •  Username: your email address
  •  Password: your email password

Outgoing server:

  •  Host Name: smtp.stackmail.com
  •  Username: your email address
  • Password: your email password

Tap Next to continue.

 

Step 8 - Save the account

Tap Save to create the account.

 

Step 9 - Open Mail App

Open your Mail App and you should see your new email account. You are now set up to send/receive emails from your device.

 

If you encounter issues during the setup of your email, we can assist you with this.

We can recommend paid for service from a trusted Home/Office IT Support company that will involve one of their engineers booking time slot with you and guiding you through setup or visiting you if you are based locally.

Just let us know if you require this service and we'll put you in touch.


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