Knowledgebase - Hive and Host

Adding a credit or debit card to your account In order to pay for domain names or monthly products you will need to add a credit or debit card...

Adding additional contacts to your account The client portal allows you to add additional Contacts There are cases where you may want other...

Adding additional users to your account The client portal allows you to add additional users When a new client signs up to the client...

Create a support request In this video we'll show you how to create a support ticket.

How do I access my account (The client portal)? Your account login can be accessed via the website homepage or directly here. From here you...

How do I access my hosting control panel? You can access your control panel in 2 ways By logging in to your account in our client...

How to change a Direct Debit In order to change your direct debit you need to follow these steps. Login to your account...

How to setup a direct debit to pay for services In order to pay for domain names or monthly products you will need to setup a direct debit on...

Is paying by card or direct debit secure? In short. Yes! We take financial security extremely seriously and invest in only the best...

Replacing an expired credit or debit card to your account In order to pay for domain names or monthly products you will need to add a credit or debit card...

Setting up an account Hi, First off, let me say thank you for choosing Hive and Host. There are two simple steps to...

Why don't you accept bank transfers anymore? In the early days, we accepted bank transfers. With a smaller number of customers, it was...

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