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Hosting & Maintenance
Domain Names
FAQs
Resources
About
Blog
Contact

Website Migration Request

Website Migration

This secure form is used to send us your website details so that we can handle a migration for you.

Your details
Name*
First Last
Company
Email address*
Phone number*
Please test all your logins before sending them to us to ensure you are sending us the correct usernames and passwords.
Website login
This is the login to your website where you managed your website content.
Website admin login link
Admin Username

Please test the username on your website login before sending to us.
Admin Password

Please test the password on your website login before sending to us.
Current Hosting Provider
This is your current web hosting provider
Current hosting provider*
- GoDaddy
- Fast Hosts
- 1 and 1 (IONOS)
- UK2
- TSO Host
- Names.co.uk
- LCN
Account user name
Account password
Advanced (Web hosting control panel details)
In some cases your hosting provider supplies separate details for your web site hosting control panel. If you know this to be the case here is where you enter those details.
- Enter the control panel details
Control Panel login link
Please enter the control panel login link:
Control Panel user name
Control Panel password
Domain Name
The benefits of having your domain name transferred into your account with us means it will be easier for us to manage your renewals and carry out any technical changes to your domains name free of charge.
Domain name*
Enter your domain name
Domain name transfer*
Would you like us to transfer your domain name?
- Yes (Recommended)
- No (Leave it with current provider)
Where is your domain name registered*
- With my existing hosting provider
- With another registrar
- I have no idea please help me
Domain name provider
Please enter the name of your domain name provider
Account user name
The username of your domain name provider customer account
Account password
The password of your domain name provider customer account
Email
In most cases we can migrate your email from your existing provider. It makes sense for us to manage your site, email and domain name all in one place as much for you as well as us.

For Gmail and Office 365 subscribers no change is required, we'll simply update your domain name records to ensure your email continues during any transfer.

Please note: While email migration is free and we provide the new mailbox details. It is your responsibility to edit your computer/devices with the new mailbox settings.
If you cannot do this we can recommend an IT support company that will assist you for a small fee which you will pay directly to them.
Email*
Would you like us to migrate your email?
- Yes (Recommended)
- I have business email with Microsoft
- I have business email with Google
- No, Leave with my existing other provider (Not recommended)
Email accounts
Please enter all the email accounts and passwords for each email account
Email forwarders and aliases
Please enter any forwarders or aliases you are aware of. Forwarders are not mailboxes, an email forwarder simply forwards one email address to another.
Your Consent
Consent*
I give my consent
I consent for Neptune Hosting to use these details in accordance with migration and transfers.
The details you provide in this form are stored securely for 30 days and then permanently deleted.
Phone
This field is for validation purposes and should be left unchanged.

Hive and Host Ltd is a registered company in England & Wales. Company no 10115622.
VAT Registration no: 422 2754 20

Registered address: 7 Windmill Drive, Bexhill on Sea, East Sussex, TN39 4DG

All Prices exclude VAT which is payable where applicable at 20%.

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